App Privacy Policy

Introduction

Welcome to DOZIT - On Demand Service App ("we," "our," "us"). This Privacy Policy explains how we collect, use, share, and protect the information collected through our mobile application, DOZIT (the "App").

By using the App, you agree to the terms and practices described in this Privacy Policy. If you do not agree, please do not use the App.

Information We Collect

📌 A. Personal Information

1. Name – For user identification and personalization.
2. Email Address – For authentication and communication.
3. Address – For order fulfillment and service delivery.
4. Phone Number – For user authentication, communication, and service alerts.

📌 B. Financial Information

1. Purchase History – To manage user orders and payment records.

📌 C. Location Information

1. Approximate Location – To suggest nearby services and improve user experience.
2. Precise Location – To assign the correct service provider and enable real-time tracking.

📌 D. Photos and Videos

1. Photos – For profile images to enable user identification and personalization.

📌 E. App Performance and Device Information

1. Crash Logs – For debugging and performance improvement (via Firebase Crashlytics).
2. Diagnostics – For improving app stability and performance.

📌 F. Device or Other IDs

1. Device or Other IDs – Collected via Firebase for analytics and app performance monitoring.
2. Advertising ID – Used for tracking and improving app performance (via Firebase).

How We Use Your Information

✅ Provide and improve the app's functionality.

✅ Authenticate users and secure user accounts.

✅ Deliver services to the correct location.

✅ Communicate with users regarding their orders and app updates.

✅ Debug and improve app performance.

✅ Prevent fraud and misuse of the app.

✅ Track app usage and improve user experience (using Firebase Analytics).

How We Share Your Information

We do not sell your data to any third parties.

We only share your information with trusted services:

1. Firebase – For user authentication, crash reporting, and performance monitoring.
2. Cashfree – For secure payment processing.
3. Google Analytics – For app usage analysis and improvement.

Data Security

✅ Data is encrypted in transit using HTTPS.

✅ Data is stored securely with restricted access.

✅ Regular security audits are conducted to prevent unauthorized access.

Data Retention and Deletion

We retain data only as long as needed to provide services or comply with legal obligations.

To request data deletion, visit:

👉 https://dozit.in/account-delete-request

Upon deletion:

✅ All personal information is removed from our system.

✅ Financial and order data may be retained as per legal requirements.

User Control and Consent

✅ You can update your personal info via app settings.

✅ You can disable location sharing via phone settings.

✅ You can uninstall the app at any time to stop further data collection.

Use of Third-Party Services

We integrate with:

1. Firebase – Crash reporting, authentication
2. Google Analytics – Usage tracking
3. Cashfree – Payment processing

These services follow their own privacy policies and comply with Google Play’s policies.

Data Collection for Advertising

1. Advertising ID is used for performance monitoring only.
2. We do not use your data for third-party advertising.

Children’s Privacy

Our app is not for users under 13 years old.

We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy at any time.

You will be notified of significant changes in-app or by email.

Contact Us

If you have any questions or concerns, contact us:

Legal Company Name: PAYKART TECHNOLOGIES PRIVATE LIMITED

📧 Email: enquiry@dozit.in

📞 Phone: +91 9310771700

🌐 Website: https://dozit.in

🏠 Address: Naveen Kunj, Shyam Industrial Area, Loni, Ghaziabad, Uttar Pradesh, 201102

👉 By using this app, you agree to this Privacy Policy.

👉 If you do not agree, please uninstall the app and contact us with concerns.