Cancellation & Refund Policy

1. Cancellation and Refund Eligibility

1. Customers may cancel service requests up to 24 hours before the scheduled appointment to be eligible for a full refund.
2. Cancellations made after the technician has been dispatched will not be eligible for a refund.
3. In case of service delays or unavailability of technicians, customers can request either a reschedule or a full refund.

2. Refund Process

1. Refund requests must be submitted via email at enquiry@dozit.in with full booking details.
2. Approved refunds will be credited within 7 working days via the original payment method.
3. DOZIT is not responsible for delays caused by third-party payment processors or banks.

3. Non-Refundable Services

1. Services that have been availed or completed are non-refundable.
2. Services involving installation or replacement of parts/accessories are also non-refundable.
3. Promotional or discounted services are not eligible for refunds.

4. Partial Refunds

1. In cases where only a portion of the service is completed due to unforeseen reasons, a partial refund may be issued at DOZIT’s discretion.

5. Contact Us

For any refund-related questions or concerns, please reach out to us at:

Legal Company Name : PAYKART TECHNOLOGIES PRIVATE LIMITED

📞 Phone: +91 9310771700

📧 Email: enquiry@dozit.in

🏠 Address: Naveen Kunj, Shyam Industrial Area, Loni, Ghaziabad, Uttar Pradesh, 201102

By booking services with DOZIT, you confirm that you understand and agree to the terms of this Cancellation & Refund Policy.